Rick Medaugh, Manager of Quality Assurance

 Energy Controls International

Reprinted with Permission

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askSam:  Mr. Medaugh, would you describe your organization and your role within it?

RICK MEDAUGH: Our company designs Energy Management Equipment for supermarkets and related businesses. Hardware as well as software is produced in-house. I manage a Quality Assurance department.

askSam: Which of our product(s) do you use and what applications have you found for askSam?

RICK MEDAUGH:  I use an askSam database for storing Engineering Change Notices including all graphics. I also use askSam to generate, store and sort all of my Memos and Faxes. I use askSam as storage for all problems concerning our products, customer complaints, etc. I also use askSam for repository for all my ideas and thoughts for future product development.

askSam: How has askSam made your job any easier, faster or more efficient?

RICK MEDAUGH: askSam's search capabilities are unparalleled and extremely fast, I have never lost any data in the database in the two years that I've been using askSam

askSam: Can you tell me about what kind of customer support you have received as a user?

RICK MEDAUGH: Customer support was always prompt, helpful and quick.

askSam: Would you recommend askSam and why?

RICK MEDAUGH: I would recommend askSam to anyone because of it's great flexibility as a database, it's ease of use and also because of it's extremely powerful search features. Speed is outstanding.

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Rick Medaugh

Energy Controls International

10946A Golden West Drive

Hunt Valley MD 21031

Email: rmedaugh@abs.net

URL: http://www.ecintl.com