Improving Knowledge Management
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The Surf Report - vol. 37 www.askSam.com
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Monday, January 26, 2004
Knowledge Management (KM) is a hot topic in many of the world's
largest corporations -- but there are good reasons for even
small businesses to look for better ways to manage their
information assets. After all, everyone is interested in working
smarter. Read Wade Goodman's article to learn more about
Knowledge Management.
Also featured is an article on combating plagiarism on college
campuses in a pro-active way by Lynn Fauss.
Wishing you a happy, healthy, and productive 2004.
Enjoy,
Marlinda Bullock
editor@askSam.com
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THIS ISSUE INCLUDES:
1) Improving Knowledge Management
http://www.askSam.com/four/surf37/article.asp
2) Use askSam to create a user-friendly knowledgebase.
http://www.askSam.com/four/surf37/kb.asp
3) Library Reference Staff Logs Research with askSam
http://www.askSam.com/four/surf37/userstory.asp
4) A Pro-Active Strategy for Fighting Plagiarism
http://www.askSam.com/four/surf37/plagiarism.asp
5) Improved Support Forums - Quick & Easy Access to Support
http://www.askSam.com/four/surf37/forums.asp
6) Listen to your information instead of reading it. Turn text
into speech with TextAloud.
http://www.askSam.com/four/surf37/textaloud.asp
7) New Recipe Template -- Saving, finding and preparing your
favorite new dishes just got easier.
http://www.askSam.com/four/surf37/template.asp
8) Training and database design - we can help you get started
http://www.askSam.com/four/surf37/training.asp
9) askSam 5.1 Tip: Using the new support forums
http://www.askSam.com/four/surf37/asksamtip.asp
10) On-line Tours of askSam, Citation and SurfSaver
http://www.askSam.com/four/surf37/quicktours.asp
11) Download Trial Versions of askSam 5.1, SurfSaver 2.3 and
Citation 8.2:
See how effectively you can organize notes, research,
documents, email, and other information. Try askSam 5.1,
our award winning free-form database.
http://www.askSam.com/four/surf37/asksam.asp
SurfSaver - the searchable filing cabinet for your Web pages
http://www.askSam.com/four/surf37/surfsaver.asp
Citation is a powerful and easy to use bibliographic
database system and notes organizer for research writing.
http://www.askSam.com/four/surf37/citation.asp
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Please forward this newsletter to anyone you think may be
interested. Thank you. Information on how to SUBSCRIBE /
UNSUBSCRIBE is at the bottom.
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IMPROVING KNOWLEDGE MANAGEMENT By Wade Goodman, askSam Training
Manager
We are digital packrats. But what do we do with it all?
Information is a good thing to have but we all know the old
saying about too much of a good thing.
The problem is that all this is just information. It's the human
brain that turns information into knowledge. Human experience
and information fused together make knowledge, and that's what
needs managing. The average employee is turning research into
knowledge at amazing rates. There is much to be said for the
knowledge that rests inside the heads and hearts of individuals.
Unfortunately very little is said about it. As a result all this
invaluable knowledge is easily lost.
We need a Search Engine for our brains. How many employees have
left companies with more information passing through a couple of
their neurons than in any file folder anywhere in the office? I
don't know, but I would bet it's a lot. What happens to all that
knowledge? Can you get it back? Sure. But the question is,
"what's the cost"?
Read more...
http://www.askSam.com/four/surf37/article.asp
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USE ASKSAM TO CREATE A USER-FRIENDLY KNOWLEDGEBASE
askSam makes it easy to store, search and manage all the
information you repeatedly need to access.
With an askSam Knowledgebase you can:
* Store all your research and questions in one location
* Track other information like date submitted, submitted by,
researched by, notes and more
* Attach files to FAQs - ie. Word docs, PDF, images,
spreadsheets, etc.
* Locate knowledgebase items by any word or phrase for easy
recall
* Search your knowledgebase by specific areas like date,
submitted by, etc.
* Easily print, export, or email knowledgebase items
* Create custom reports to summarize and organize your
knowledgebase information
Here's how...
http://www.askSam.com/four/surf37/kb.asp
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LIBRARY REFERENCE STAFF LOGS RESEARCH WITH ASKSAM
By Abigail F.E. Ross, Reference Librarian - Howrey Simon Arnold
& White, Washington, DC
"About eight months ago, the Howrey Simon Arnold & White library
staff were very pleased to obtain askSam for a trial run of a
Reference Question database. We had high hopes of turning our,
to this point, disparate and scattered research into a cohesive
example of knowledge management.
Our "little" reference question database trial-run now comprises
670 MB of data we would be lost without: group passwords,
research tips, closed client/matter numbers, research logs,
pathfinders, bibliographies, obscure websites, citations to
articles, books, Internet pages, research trails we certainly
could not recreate nor imitate and information we can no longer
find anywhere else."
Read more...
http://www.askSam.com/four/surf37/userstory.asp
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A PRO-ACTIVE STRATEGY FOR HELPING STUDENTS AVOID PLAGIARISM
By Lynn Fauss, Director of Academic Products & Services
The Internet is revolutionizing the way educators think about
research writing assignments - and approach the issue of
plagiarism.
There are many who think the surge in plagiarism incidents on
campuses across the country are valid arguments for stiffer
penalties, more thorough "detection" systems - or doing away
with research writing assignments altogether. This essay
suggests that identifying strategies that prevent plagiarism in
the first place is a preferable approach - for students as well
as educators.
Read more...
http://www.askSam.com/four/surf37/plagiarism.asp
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LISTEN TO YOUR INFORMATION INSTEAD OF READING IT? Turn text to
speech with TextAloud.
TextAloud MP3 is a new program that converts any text into
spoken words and MP3 files. It resides in your Windows tray,
always ready to read aloud your text from email, Web pages, and
documents. You can listen immediately, or save to .wav or MP3
files to hear later at your convenience.
You can be more productive listening to your information while
you commute, exercise, travel, or wherever you need to be.
TextAloud MP3 is available with optional AT&T Natural Voices. If
you haven't heard text to speech lately, you're in for a nice
surprise.
Click the following link to hear a sample of the AT&T Natural
Voices: http://wcarchive.cdrom.com/pub/bws/bws_44/TA_demo.mp3
Try the free download today and save $5 when you use the ASKSAM
coupon code available to Surf Report subscribers only at:
http://www.askSam.com/four/surf37/textaloud.asp
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NEW RECIPE TEMPLATE
Saving, finding and preparing your favorite new dishes just got
easier. With the new askSam Recipe template you can search your
recipe files by; Recipe Name, Main Ingredient, Any Ingredient,
Cuisine, Course or Prep Time.
Download it today at:
http://www.askSam.com/four/surf37/template.asp
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ASKSAM TRAINING AND DATABASE DESIGN
We can help you better organize your information. Our
technicians can develop custom-made templates, setup databases,
import data, or walk you through a step-by-step on-line training
session, or you can schedule a comprehensive two-day training
course in Perry Florida.
For details...
http://www.askSam.com/four/surf37/training.asp
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TIP OF THE MONTH...
askSam 5.1 Tip -- Introduction to using the new support forums,
where you can easily interact with other askSam users and get
answers and information from askSam technicians. There is no
need for phone calls or email - just an organized listing of all
the questions and answers posted by our users and technicians.
Here's how...
http://www.askSam.com/four/surf37/asksamtip.asp
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QUICK TOURS FOR ASKSAM, CITATION AND SURFSAVER
See in minutes how askSam, Citation and SurfSaver can help you
better organize your information. Take our on-line Quick Tours:
http://www.askSam.com/four/surf37/quicktours.asp
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DOWNLOAD TRIAL VERSIONS OF ASKSAM 5.1, SURFSAVER 2.3 AND
CITATION 8.2
Information comes in different shapes and sizes. askSam is
designed to handle all different types of information. It allows
you to search and organize unstructured text or structured data.
Try it today at:
http://www.askSam.com/four/surf37/asksam.asp
SurfSaver makes the most of the information you find on the
Web. Make your favorite Web pages permanent, searchable and
shareable with SurfSaver.
Try it today at:
http://www.askSam.com/four/surf37/surfsaver.asp
Create bibliographies and organize notes for research writing
with Citation 8.2.
Try it Today at:
http://www.askSam.com/four/surf37/citation.asp
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