Topic ERROR MSG: Incompatible Version of the RPC Stub

 Applies_To askSam, SurfSaver

    Version All

Last_Update 10/08/2004

Question When I try to uninstall askSam, I get an error message which reads:

Unhandled exception

Error number: 0x80070725

Description: Incompatible version of the RPC stub

Setup will now terminate

Answer This error is caused by a DLL that was installed on the system, such as Oleaut32.dll, Olepro32.dll, Asycfilt.dll, Stdole2.tlb, or others that are not compatible with that system. For example, version 3.50 of Oleaut32.dll is installed and used only by Windows XP and so causes this error if it is installed on a machine running any other operating system.

Resolution

The only way to avoid this error is to download and run the following executable that is provided by Microsoft.

http://download.microsoft.com/download/msninvestor/Patch/1.0/WIN98/EN-US/mcrepair.EXE

IMPORTANT: When you run this executable, when it prompts you whether you wish to overwrite Newer files, make sure to click YES for each file ( do not select "No" or "No to All" ).

After you run the mcrepair.EXE, you should be able to complete the installation process.