Topic ERROR MSG: 1607 Unable to install Scripting Runtime

 Applies_To askSam, SurfSaver

    Version All

Last_Update 10/08/2004

Question When I run the installation, I get an error message:

"1607: Unable to install InstallShield Scripting Runtime."

Answer This behavior can occur when you attempt to add or remove a program that uses the Windows Installer Microsoft Software Installation (MSI) package file (.msi). Windows is not able to locate the msiexec.exe

Resolution

To resolve this behavior, follow these steps:

First of all, go to START > SEARCH > FILES AND FOLDERS and search for msiexec.exe. Make a note of the file path.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. We cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

1. Click Start, and then click Run.

2. In the Open box, type regedit, and then click OK.

3. Locate and click the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer

4. In the right pane of the Registry Editor window, double-click ImagePath.

5. In the Edit String dialog box that appears, make sure that the string in the Value data box contains the correct path to the Msiexec.exe file. The following is the correct path, where C is the drive in which Windows is installed:

C:\Windows\System32\msiexec.exe /V

6. Click Exit on the File menu to quit Registry Editor.

7. Start your computer in Safe mode, and then register the Msiexec.exe file. To do so:

a. Shut down your computer, and then restart your computer.

b. When you see the Please select the operating system to start message, press F8.

c. On the Windows Advanced Option menu, use the ARROW keys to select Safe Mode, and then press ENTER.

d. If you are have a dual-boot system or multi-boot system, select Microsoft Windows XP from the list that appears, and then press ENTER.

e. Log on to the computer.

f. Click Start, and then click Run.

g. In the Open box, type the following line, and then click OK:

msiexec /regserver

8. Shut down your computer, and then restart your computer normally.