All FAQs
askSam Version 6x, 5x:
Ÿ Search Results Window Disappeared (NEW)
Ÿ askSam Installation Issues with Vista and XP (NEW)
Ÿ "You must have admin privileges.." error on Installation (NEW)
Ÿ Automatically launch an askSam database when you start computer
Ÿ Adding Fields to an Existing Database
Ÿ Adding New or Foreign Language Dictionary Files to askSam
Ÿ askSam 5 and BullsEye
Ÿ askSam 5 and SurfSaver 2
Ÿ askSam 5 and Web Publisher 4.0
Ÿ askSam on a Macintosh
Ÿ askSam on a Palm/Windows CE/Pocket PC device
Ÿ Batch Convert askSam version 4 files to version 5
Ÿ Dates in askSam
Ÿ Deleting files from recently opened files list
Ÿ ERROR MSG: 1402 Could not Open Key
Ÿ ERROR MSG: 1607 Unable to install Scripting Runtime
Ÿ ERROR MSG: Incompatible Version of the RPC Stub
Ÿ ERROR MSG: Document Locked by Another Workstation
Ÿ ERROR MSG: "The Import DLL is having problems"
Ÿ Extending Trial Period
Ÿ Files Open in a Different Program
Ÿ Freezes when attempting to Import
Ÿ How much does askSam compress imported data?
Ÿ Import results in links to files
Ÿ Importing Email from Pegasus
Ÿ Importing Email from Thunderbird
Ÿ Importing Email: "Profile requires more information"
Ÿ Importing into "End of current document" disabled
Ÿ Installing askSam 5 over version 4
Ÿ How to install askSam 5.1
Ÿ Keyboard Shortcuts
Ÿ "Malicious Script Detected" warning from Norton Antivirus
Ÿ Multiple file search now brings up stored search
Ÿ Network Installation Instructions
Ÿ NEXT button disabled on Customer Information screen
Ÿ Outlook Import Message: "A program is trying to access e-mail addresses.."
Ÿ "Registration Reminder" window keeps popping up
Ÿ Search Bar Problems
Ÿ Search Line Commands
Ÿ Slow response with askSam 6 Folder View
Ÿ Spell Checker Dictionaries
Ÿ Unable to uninstall askSam 5
Ÿ Uninstalling askSam
askSam Version 4.x:
Ÿ "Bad Serial Number" when installing on Windows 2000
Ÿ Adding Fields to an Existing Database
Ÿ askSam on a Palm/Windows CE/Pocket PC device
Ÿ askSam on a Macintosh
Ÿ Dates in askSam
Ÿ Deleting files from recently opened files list
Ÿ Different File Size when Converting
Ÿ Different Font(s) when Importing
Ÿ Error Message When Importing Access, Excel, etc
Ÿ Error message when trying to use the Phone Dialer
Ÿ ERROR MSG: Document Locked by Another Workstation
Ÿ ERROR MSG: Incompatible Version of the RPC Stub
Ÿ ERROR MSG: Error extracting support files
Ÿ ERROR MSG: Error installing Ikernel.exe (0x any number)
Ÿ ERROR MSG: Error Loading Type library\dll
Ÿ ERROR MSG: File requires a newer build of the asksam engine
Ÿ Error when Converting
Ÿ Files Open in a Different Program
Ÿ Freezes when attempting to Import
Ÿ Grouped Fields and Output Text
Ÿ Importing Adobe Acrobat (.PDF) Files
Ÿ Importing Netscape Mail
Ÿ Keystroke Changes in version 4
Ÿ Losing Parenthesis in Search Logic
Ÿ Network Installation Instructions (askSam 4.x)
Ÿ "Registration Reminder" window keeps popping up
Ÿ Report Footers not Converting
Ÿ Search Line Commands
Ÿ Slow search speed when searching a file on an NT 4.0 Server
Ÿ Scanning into askSam
Ÿ Unable to index file (Professional version)
Ÿ Uninstalling askSam
Ÿ Unlocking Trial Version when installing on Win 2000
askSam Version 3.x:
Ÿ Adding Fields to an Existing Database
Ÿ Adding HTML codes to askSam files
Ÿ Additional Import / Export Filters
Ÿ Bad Serial Number
Ÿ Changing File Colors
Ÿ Changing File Font
Ÿ Configuring ReadIris OCR
Ÿ Corrupted Pick Lists
Ÿ Dictionary Files Error
Ÿ ERROR MSG: File requires a newer build of the asksam engine
Ÿ Expanding Number of Files in File Menu
Ÿ Exporting Documents by Number
Ÿ Exporting File to Text Format
Ÿ Exporting to CSV or Tab Delimited
Ÿ Example of a 3 Wide by 10 Down Label Report
Ÿ Field Names Outputting in Reports
Ÿ "File Created by the Professional Version" Error Message
Ÿ Fixing Corrupted File
Ÿ Fonts in Windows '9x
Ÿ Free Form Text in Reports
Ÿ Going to a Specified Document Number in askSam Database Engine
Ÿ Imported File has Incorrect Line Breaks
Ÿ Importing Adobe PDF files
Ÿ Importing CompuServe Files
Ÿ Importing into Entry Form
Ÿ Importing Microsoft Explorer HTML Graphics
Ÿ Importing Microsoft Outlook Email files
Ÿ Importing Netscape 2.0, 3.0 Graphics
Ÿ Importing Netscape Mail
Ÿ Importing Text Files
Ÿ Importing WordPerfect Notebook files
Ÿ Insufficient Disk Space error on Novell 4.0 or Higher
Ÿ Link from askSam to Another Application
Ÿ Listing Bookmarks in a File using askSam Database Engine
Ÿ Manual Installation
Ÿ Memory Usage when Opening and Closing askSam files
Ÿ Merging Files
Ÿ Moving Closing Field Bracket
Ÿ Multiple Entry Forms
Ÿ "No Matches Found" in Proximity Search
Ÿ Outputting Long Fields to CSV
Ÿ Passwords and Security in the Web Publisher
Ÿ Printing labels with askSam and Word97
Ÿ Record Locking in askSam Database Engine
Ÿ Removing Unwanted Fields
Ÿ Renaming Fields
Ÿ Report Layout Commands
Ÿ Resetting Document Counter
Ÿ Saving a File in Sorted Order
Ÿ Using askSam on a Macintosh
Ÿ Using the askSam Database Engine 3.0 in C++
Ÿ Using the Command Line
Ÿ Using the LIFO search with askSam
Ÿ Using Xerox's Textbridge OCR
Ÿ Viewing Graphics
Ÿ What's Loaded When Opening a file with the askSam Database Engine
askSam Web Publisher:
Ÿ Web Publisher does not work on Windows 2003 Server
Ÿ Storing Databases on the Server, Changing Folder Paths
Ÿ What is a Web Server?
Ÿ What is IIS? Can I install Web Publisher on it?
Ÿ What is Apache Web Server? Can I install Web Publisher on it?
Ÿ Browser Tries to download As_Web4.exe and As_Web.exe
Ÿ CGI Error
Ÿ Unable to open Registry Key Error
Ÿ Page Cannot be Found Error
Ÿ Unexpected Expiration of Web Publisher
Ÿ Server Requirements when installing Web Publisher
Ÿ Installing O'Reilly & Associates Web Server
Ÿ Installing the askSam Web Publisher on Microsoft's Personal Web Server
Ÿ Installing the askSam Web Publisher on Wildcat! 5 WinServer
Ÿ HTML Editing tools like FrontPage, DreamWeaver etc. and Web Publisher
Ÿ Customizing Search Results Page
Ÿ Inserting Graphics in the Web Publisher
Ÿ Inserting Tables in the Web Publisher
Ÿ Case Sensitive Searching in the Web Publisher
Ÿ Using the LIFO search with askSam Web Publisher
Ÿ Web Publisher 3.0 is submitting 2-Digit Years
SurfSaver:
Ÿ Installing Service Pack 2 for Windows XP SP2 disables SurfSaver 2.3 (NEW)
Ÿ Error when installing; ISScript9.Msi (NEW)
Ÿ "Script Error" with IE 6.0 SP1
Ÿ ActiveX errors
Ÿ askSam 5 and SurfSaver 2
Ÿ Browsers Supported by SurfSaver
Ÿ "Cannot create empty document" - Netscape error message
Ÿ Data loss and SurfSaver reinstallation
Ÿ Difference between PRO version and free version
Ÿ Difference between SurfSaver and bookmarks
Ÿ Difference between SurfSaver and "Save As"
Ÿ Emailing SurfSaver Folders
Ÿ Folders Not Showing up in Search/Save window
Ÿ Graphics or Banners not Saving
Ÿ Import Utility (SurfSaver PRO)
Ÿ Invalid Unlock Code Disappearing Folders and Files
Ÿ Is SurfSaver a browser?
Ÿ Opening SurfSaver files in askSam 3.0
Ÿ Page not Saving Properly
Ÿ Saving a Page from SurfSaver as HTML
Ÿ Script Error
Ÿ Search Results Disappear
Ÿ SurfSaver and the Internet Explorer 6.0
Ÿ SurfSaver Does Not Show Up in Bookmarks
Ÿ SurfSaver Bookmark entries
Ÿ SurfSaver entries don't appear in my right click
Ÿ SurfSaver Plugin
Ÿ SurfSaver with Internet Explorer 5.01
Ÿ TIP: Use SurfSaver to record TODO items
Ÿ "Unable to Save Page" message
Ÿ Unlock code won't work
Ÿ Version Number
Ÿ -42 Install Error
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