Chapter Appendix B - What Went Right
Section Federal Communications Commission
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Federal Communications Commission
The Commission acted quickly to facilitate the resumption of communications services in the affected areas and to authorize the use of temporary communications services for use by emergency personnel and evacuees in shelters. First, the Commission operated twenty-four hours a day every day of the week to assist industry efforts to restore communications. The Commission streamlined procedures to approve requests for special temporary authority (STA), which would in turn expedite industry recovery efforts. The Commission quickly granted more than ninety STA requests and 100 temporary frequency authorizations that telecommunications companies and broadcasters needed to get service restored. The Commission also contacted each segment of the communications industry to help match their needs with resources (such as such as emergency generators and fuel) around the nation. Additionally, the Commission used its High Frequency Direction Finding Capability Center to remotely assess the damage done to radio stations in the areas struck by Hurricane Katrina and to monitor the progress of restoration activity. Further, the Commission assisted telecommunication carriers by helping their repair crews to secure the transportation and credentials recognized by local authorities to gain access to damaged sites.