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Chapter Chapter 5

 Section Critical Challenge: Mass Care and Housing

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Critical Challenge: Mass Care and Housing


Hurricane Katrina resulted in the largest national housing crisis since the Dust Bowl of the 1930s. The impact of this massive displacement was felt throughout the country, with Gulf residents relocating to all fifty States and the District of Columbia.64 Prior to the storm’s landfall, an exodus of people fled its projected path, creating an urgent need for suitable shelters. Those with the willingness and ability to evacuate generally found temporary shelter or housing. However, the thousands of people in New Orleans who were either unable to move due to health reasons or lack of transportation, or who simply did not choose to comply with the mandatory evacuation order, had significant difficulty finding suitable shelter after the hurricane had devastated the city.65


Overall, Federal, State, and local plans were inadequate for a catastrophe that had been anticipated for years. Despite the vast shortcomings of the Superdome and other shelters, State and local officials had no choice but to direct thousands of individuals to such sites immediately after the hurricane struck. Furthermore, the Federal government’s capability to provide housing solutions to the displaced Gulf Coast population has proved to be far too slow, bureaucratic, and inefficient.


The Federal shortfall resulted from a lack of interagency coordination to relocate and house people. FEMA’s actions often were inconsistent with evacuees’ needs and preferences. Despite offers from the Departments of Veterans Affairs (VA), Housing and Urban Development (HUD) and Agriculture (USDA) as well as the private sector to provide thousands of housing units nationwide, FEMA focused its housing efforts on cruise ships and trailers, which were expensive and perceived by some to be a means to force evacuees to return to New Orleans.66 HUD, with extensive expertise and perspective on large-scale housing challenges and its nation-wide relationships with State public housing authorities, was not substantially engaged by FEMA in the housing process until late in the effort.67 FEMA’s temporary and long-term housing efforts also suffered from the failure to pre-identify workable sites and available land and the inability to take advantage of housing units available with other Federal agencies.


Lessons Learned:

Using established Federal core competencies and all available resources, the Department of Housing and Urban Development, in coordination with other departments of the Executive Branch with housing stock, should develop integrated plans and bolstered capabilities for the temporary and long-term housing of evacuees. The American Red Cross and the Department of Homeland Security should retain responsibility and improve the process of mass care and sheltering during disasters.



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