| 1. | Re: So Disappointed in Ask Sam Management
Posted by admin on 2/2/2009 4:29:47 PM
Suzzie,
I'm sorry to hear about your frustration with SurfSaver. We are not ignoring user requests. A firefox version of SurfSaver has been on our list for quite some time. Unfortunately we have not yet been able to jusify the time to port SurfSaver over to the Firefox environment. I know it sounds like a simple change but the internal workings of SurfSaver were written specifically to save, tag and search pages in IE. The format of FireFox is quite different. Not to mention ... |
| 2. | askSam 7 - RELEASE!
Posted by admin on 7/9/2008 6:55:14 PM
We officially released askSam 7 today.
We want to personally thank everyone who participated in this forum. Your input has made all the difference.
To show our appreciation we have put together a special upgrade offer just for beta testers. If you have participated in this beta forum by making a post or reply, you are eligible for this special offer.
But you must hurry - this offer is only available for one week. The special beta forum offer ... |
| 3. | askSam 7 Beta 9 (Build 137 - Release Candidate 2) - Now Available!
Posted by admin on 7/1/2008 5:44:23 PM
We have released Beta 9 (build 137) of askSam 7 and are considering this a final release candidate. The corrections made in this build are specific to this forum. We greatly appreciate the input we have received.
We know there are still changes to be made and promise to continue to work on askSam after release. With the new "Check for Updates" feature it will be much easier to produce updates to fix reported issues.
askSam V7 contains numerous new ... |
| 4. | Re: Boolean Search Dialog
Posted by admin on 6/9/2008 8:15:34 AM
Flo,
The ADD button has been removed. You can simply click on the next line to add another item. Tab should also work but it seems to be skipping a line. I will get this reported to Kevin. The Word List button does need better positioning but it works and it's odd but mine is not off as much as yours. I am not seeing the text in Max Hits field -- it seems to work for me and I'm not getting crashed after inserting an operator -- we will continue to test these. I do see the ... |
| 5. | Re: The Worst Version To Date
Posted by admin on 6/17/2008 7:35:56 AM
I am very sorry that you are having so many problems with this version and can't understand why this is happening. We did our normal testing inhouse (which I know you do not trust) but I also had 3 other users outside our office (and not on our forums) download and test without difficulty. I too am interested to hear from others on the stability of this version.
We have not "skated lightly" over problems reported on this forum - we have corrected over 350 issues ... |
| 6. | askSam 7 Beta 9 (Build 135 - Release Candidate) - Now Available!
Posted by admin on 6/16/2008 10:33:45 AM
We have released Beta 9 (build 135) of askSam 7 and are considering this a release candidate. We have made major improvements to folder load speed and feel that this version removes all known serious issues involving crashing and lock-ups.
We know there are still changes to be made and promise to continue to work on askSam askSam release. With the new "Check for Updates" feature it will be much easier for us to produce monthly or bi-monthly updates to fix reported ... |
| 7. | askSam 7 Beta 8 Build 132 Now Available!
Posted by admin on 6/4/2008 3:45:50 PM
We have released a new build (build 132) of askSam 7 Beta 8. To update your copy simply open askSam and choose HELP -> CHECK FOR UPDATES. Follow the instructions to install.
To ensure you have build 132, after updating, go to HELP -> ABOUT ASKSAM to check the build number. If you have problems with auto-update please post in the askSam 7 Beta forum.
REMEMBER: YOU MUST HAVE AT LEAST BUILD 127 TO USE "CHECK FOR UPDATES". If you do not have ... |
| 8. | askSam 7 Beta 8 FIX2 - Now Available!
Posted by admin on 5/30/2008 11:19:41 AM
We located another issue with askSam Beta 8 and have released a new build (build 131). This version drastically improves the stability and speed of askSam searching.
The second official askSam 7 Beta 8 (build 131) is now available. To update your copy simply open askSam and choose HELP -> CHECK FOR UPDATES. Follow the instructions to install.
To ensure you have build 131, after updating, go to HELP -> ABOUT ASKSAM and check the build number. If you have ... |
| 9. | askSam 7 Beta 8 FIX Now Available
Posted by admin on 5/28/2008 3:25:58 PM
We located the issue with askSam Beta 8 (build 129) and are very sorry for the inconvenience. It seems that a change we made effected overall performance including opening files, searching, folders, and reports on XP machines. Somehow the problem did not surface during in-house testing.
The official askSam 7 Beta 8 (build 130) is now available. To update your copy of askSam simply open askSam and choose HELP -> CHECK FOR UPDATES. Follow the instructions to install Beta ... |
| 10. | Re: Error using update
Posted by admin on 5/23/2008 6:00:20 PM
Sorry Greg. I will have someone look into the problem. You can use the download link from your original email to do the upgrade also. You will need to first uninstall your current version and then install the new one. If you need the download URL again go to:
http://www.asksam.com/beta7/download_beta.asp.
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| 11. | askSam 7 Beta 8 Now Available.
Posted by admin on 5/23/2008 11:38:57 AM
The askSam 7 Beta 8 (build 129) is now available. To update your copy of askSam simply open askSam and choose HELP -> CHECK FOR UPDATES. Follow the instructions to install Beta 8.
If you have problems with auto-update please post in the askSam 7 Beta forum.
REMEMBER: YOU MUST HAVE BUILD AT LEAST BUILD 127 TO USE "CHECK FOR UPDATES". If you do not have build 127 of askSam 7 Beta, go to the URL provided in your original beta download email to ... |
| 12. | askSam 7 Beta 7 Auto Update Patch Now Available
Posted by admin on 5/6/2008 8:25:29 AM
The askSam 7 Beta 7 Patch (build 128) is now available. If you have installed build 127 simply open askSam and choose HELP -> CHECK FOR UPDATES. Follow the instructions to install the Beta 7 Patch.
If you have problems with the auto-update feature please make a post in the askSam 7 Beta forum.
REMEMBER: YOU MUST HAVE BUILD 127 INSTALLED BEFORE USING THE "CHECK FOR UPDATES" FEATURE. If you do not have build 127 of askSam 7 Beta you can go directly ... |
| 13. | askSam 7 Beta 7 Now Available!
Posted by admin on 4/28/2008 11:37:39 AM
The askSam 7 Beta 7 (build 127) is now available. If you would like to try out this new beta version, please visit the URL below:
http://www.asksam.com/beta7/download_beta.asp
If you have a previous release of the askSam 7 Beta you can go directly to the URL provided in your original beta download email.
Please note: We have completed our "Auto-Check for Updates" feature in this version. You will need to uninstall your current askSam 7 Beta ... |
| 14. | askSam 7 Beta 6 Now Available
Posted by admin on 4/1/2008 8:57:53 AM
The askSam 7 Beta 6 (build 126) is now available. If you would like to try out this new beta version, please visit the URL below:
http://www.asksam.com/beta7/download_beta.asp
If you have a previous release of the askSam 7 Beta you can go directly to the URL provided in your original beta download email.
Please note: We are still working on our automatic update for askSam 7. You will need to uninstall your current askSam 7 Beta and then install ... |
| 15. | askSam Beta 5 Now Available
Posted by admin on 3/6/2008 12:31:11 PM
The askSam 7 Beta 5 (build 125) is now available. If you would like to try out this new beta version, please visit the URL below:
http://www.asksam.com/beta7/download_beta.asp
If you have a previous release of the askSam 7 Beta you can go directly to the URL provided in your original beta download email.
Please note: We are still working on our automatic update for askSam 7. You will need to uninstall your current askSam 7 Beta and then install ... |
| 16. | askSam 7 Beta 4 Now Available!
Posted by admin on 2/7/2008 11:11:45 AM
The askSam 7 Beta 4 (build 124) is now available. If you would like to try out this new beta version, please visit the URL below:
http://www.asksam.com/beta7/download_beta.asp
If you have a previous release of the askSam 7 Beta you can go directly to the URL provided in your original beta download email.
Please note: We are still working on our automatic update for askSam 7. ... |
| 17. | askSam 7 Beta 3 Now Available
Posted by admin on 1/15/2008 9:35:05 AM
The askSam 7 Beta 3 (build 122) is now available. If you would like to try out this new beta version, please visit the URL below:
http://www.asksam.com/beta7/download_beta.asp
If you have a previous release of the askSam 7 Beta you can go directly to the URL provided in your original beta download email.
Please note: We are still working on our automatic ... |
| 18. | Re: first V7 beta expired and no replacement
Posted by admin on 11/27/2007 2:59:32 PM
Version 7 Beta 2 Now Available. Sorry for the inconvenience...
http://www.asksam.com/Forums/ShowPost.aspx?PostID=7216 |
| 19. | askSam 7 Beta 2 Now Available
Posted by admin on 11/27/2007 2:40:23 PM
The askSam 7 Beta 2 (build 120) is now available. If you would like to try out this new beta version, please visit the URL below:
http://www.asksam.com/beta7/download_beta.asp
Please note: We are still working on our automatic update for askSam 7. You will need to uninstall your current askSam 7 Beta and then install askSam Beta 2.
Below is a list of changes and ... |
| 20. | askSam 7 Beta now available
Posted by admin on 10/25/2007 4:53:59 PM
The askSam 7 Beta is now available. If you would like to try out this new beta version, please visit the URL below:
http://www.asksam.com/beta7/download_beta.asp
Please note that this is a beta product not a full release. It is recommended that you back up your databases before using them in askSam 7. Any files you open in this Beta version will be automatically converted to askSam 7 and ... |
| 21. | askSam Systems No Longer Supporting Citation
Posted by admin on 4/13/2007 10:48:58 AM
askSam Systems is no longer providing support for Citation. Oberon Development has taken over support for their product, and support information is available at http://www.citationonline.net/support.asp. |
| 22. | askSam 6.1 Beta
Posted by admin on 5/3/2006 6:10:01 PM
We are pleased to announce the beta release of askSam 6.1 which adds new features, improves existing features, and addresses many of the issues you have reported on this forum and via email.
Download / More Info:
http://www.asksam.com/whatsnew61.asp
Here is a quick preview of the new features:
Folder View
- Build Subfolders Using Fields
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